The East Coast Warehouse Direct to Consumer (DTC) Fulfillment Manager reports to the Director of Operations and will oversee the East Coast warehouse operations and staff for all DTC order fulfillment.
The manager will oversee and execute order fulfillment including picking, packing and arranging proprietary shipping. They will coordinate daily delivery and pick-up schedules, execute, delegate and oversee inbound and outbound procedures and ensure that daily orders are fulfilled with accuracy, efficiency and precision. All decisions around fulfillment are customer centered and in consideration.
Working closely with West Coast HQ, this manager will collaborate with Operations, Purchasing, Sales, and Finance departments to help ensure success of all shipments and ensure the best customer delivery experience.